This Privacy Policy applies to drdhruvbhola.com and the services offered by Dr. Dhruv Bhola, Psychosexologist and Sex Therapist based in Gurugram, India. By using this website or booking a session, you agree to the practices described below.
Information We Collect
We collect personal information only when necessary to provide our services. This includes:
- Your name, phone number, and city when you contact us or book a session.
- Health-related information you share during consultations, which is recorded as part of your therapy notes.
- Basic technical data such as IP address and browser type, collected automatically when you visit our website.
How We Use Your Information
- To schedule and manage your appointments.
- To communicate with you regarding your sessions or queries.
- To maintain confidential therapy records.
- To improve our website and services.
We do not use your information for advertising or sell it to any third party.
Confidentiality of Health Information
All information shared during therapy sessions is treated as strictly confidential. It will not be disclosed to any third party except where there is a credible risk of serious harm to you or another person, or where required by law or a valid court order.
Cookies
Our website uses cookies to understand how visitors use the site (via Google Analytics). Cookies are small files stored on your device. You can disable cookies through your browser settings at any time. Disabling cookies will not affect your ability to use the website.
Third-Party Services
We use trusted third-party tools such as Google Analytics for website usage tracking and scheduling tools for appointment management. These services may collect limited data as per their own privacy policies. We do not share your personal or health information with these services.
Data Security
We take reasonable steps to protect your personal and health information from unauthorised access, loss, or misuse. Therapy notes are stored securely with restricted access.
Your Rights
You have the right to request access to the personal information we hold about you, ask us to correct any inaccurate information, or request deletion of your data where there is no legal obligation to retain it. To make any such request, please contact us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance.